{"id":141,"date":"2020-06-25T13:25:23","date_gmt":"2020-06-25T12:25:23","guid":{"rendered":"https:\/\/doc.funtronic.eu\/?page_id=141"},"modified":"2020-06-25T13:25:23","modified_gmt":"2020-06-25T12:25:23","slug":"service-australia","status":"publish","type":"page","link":"https:\/\/doc.funtronic.eu\/?page_id=141&lang=en","title":{"rendered":"Service Australia"},"content":{"rendered":"\n
<\/span><\/a><\/span>
<\/div>
<\/div><\/div>
  1. About this manual<\/a><\/li>
  2. Before start<\/a><\/li>
  3. Device start<\/a><\/li>
  4. Device ON<\/a><\/li>
  5. Solving standby problems<\/a><\/li>
  6. Solving turn-on problems<\/a><\/span>
    1. Malfunction: \"the projector does not turn on\"<\/a><\/li>
    2. Malfunction: \"the projector lamp doesn\u2019t start\u201d<\/a><\/li>
    3. Malfunction: \"motherboard doesn\u2019t turn on<\/a><\/li>
    4. Malfunction: \"projector does not display any image while motherboard turns on<\/a><\/li>
    5. Malfunction: \"red LED continues to blink\"<\/a><\/li><\/ol><\/li>
    6. Solving device on problems<\/a><\/span>
      1. Malfunction: \"displayed Image flashes, or there is no image at all\"<\/a><\/li>
      2. Malfunction: \" speaker makes a crackling sound\"<\/a><\/li>
      3. Malfunction: \"no sound\"<\/a><\/li>
      4. Malfunction: \"One of the fans in the the device is very noisy\"<\/a><\/li>
      5. Malfunction: \"device does not detect movement\"<\/a><\/li><\/ol><\/li>
      6. Tools<\/a><\/li>
      7. Parts<\/a><\/li><\/ol><\/div><\/div>

        1.<\/span>About this manual<\/span> #<\/span>
        <\/div><\/h3>
        This manual was prepared for engineers, who will perform maintenance actions in Australia. It contains a specific description of certain malfunctions and guides through the necessary repair actions. After finding the occurring problem in this manual, a serviceman proceeds with described service actions. Actions are numbered and if for example action 1 doesn\u2019t solve occurring problem serviceman should proceed with action 2 and so on until the device starts to work as intended.\r\n\r\nManual is divided into three chapters: \u201ebefore start\u201d, \u201edevice start\u201d and \u201edevice on\u201d. Each chapter consists of most common problems related to the chapter title and includes step-by-step solutions to those problems<\/div>
        \r\n\t\t\t\t\t<\/div>
        <\/div><\/div><\/div><\/div>

        2.<\/span>Before start<\/span> #<\/span>
        <\/div><\/h3>

        The device in standby mode should look as it is showed on image below.<\/p>\n

        \"\"<\/p>\n

        If the device looks differently please go to section: Solving standby problems<\/a>.<\/p>\n<\/div>

        \r\n\t\t\t\t\t<\/div>
        <\/div><\/div><\/div><\/div>

        3.<\/span>Device start<\/span> #<\/span>
        <\/div><\/h3>

        During the start, the device should look as showed on image below.<\/p>\n

        \"\"<\/p>\n

        First the red led starts to blink, then the projector turns on (you will hear a beep sound, and will see the lamp in the projector starting to glow). After that the motherboard turns on and four IR\u00a0 Leds on the front panel begin to glow red.<\/p>\n

        The starting process of the device ends when the red led stops blinking and turns off.<\/p>\n

        If the starting process does not match the description from above please go to section: Solving turn-on problems<\/a>.<\/p>\n<\/div>

        \r\n\t\t\t\t\t<\/div>
        <\/div><\/div><\/div><\/div>

        4.<\/span>Device ON<\/span> #<\/span>
        <\/div><\/h3>

        Correctly turned on device looks as showed on image below.<\/p>\n

        \"\"<\/p>\n

        If you find any problem after the correct start of the device (especially with image display, audio or move detection)
        \ngo to section:         Solving problems with running device<\/a>.<\/p>\n<\/div>

        \r\n\t\t\t\t\t<\/div>
        <\/div><\/div><\/div><\/div>

        5.<\/span>Solving standby problems<\/span> #<\/span>
        <\/div><\/h3>

        If there is any problem on this stage, you will see that the red led doesn\u2019t glow.
        \nPerform those actions:<\/p>\n

          \n
        1. check if the device power cord is plugged in properly<\/li>\n
        2. \u00a0check if the on\/off switch is in \u201eon\u201d position<\/li>\n
        3. if the red led still doesn\u2019t glow, try to start the projector only with a remote (video link here<\/a>)<\/li>\n
        4. \u00a0if the projector starts, that means that there is a problem with the front panel ( video link here<\/a>), or with the computer inside the device.
          \nIf the front panel replacement doesn\u2019t help, you will need to take the device back to warehouse, because replacing computer is not an action you can do on the spot.<\/li>\n
        5. if the projector doesn\u2019t start check the fuse (video link here<\/a>)<\/li>\n<\/ol>\n<\/div>
          \r\n\t\t\t\t\t<\/div>
          <\/div><\/div><\/div><\/div>

          6.<\/span>Solving turn-on problems<\/span> #<\/span>
          <\/div><\/h3>
          <\/div><\/div><\/div>

          6.1.<\/span>Malfunction: \"the projector does not turn on\"<\/span> #<\/span>
          <\/div><\/h3>

          The problem has the following symptoms: When the device is turned on, the red LED starts blinking but the projector does not turn on. No sound signal from the projector.<\/p>\n

            \n
          1. \u00a0try to replace the projector (video link here<\/a>)<\/li>\n
          2. \u00a0take the device to your warehouse<\/li>\n<\/ol>\n<\/div>
            \r\n\t\t\t\t\t<\/div>
            <\/div><\/div><\/div><\/div>

            6.2.<\/span>Malfunction: \"the projector lamp doesn\u2019t start\u201d<\/span> #<\/span>
            <\/div><\/h3>

            The problem has the following symptoms: When the projector is turned on (single beep) lamp doesn\u2019t start. Then the projector immediately turns off (double beep)<\/p>\n

              \n
            1. \u00a0try to replace the lamp (video link here<\/a>)<\/li>\n<\/ol>\n<\/div>
              \r\n\t\t\t\t\t<\/div>
              <\/div><\/div><\/div><\/div>

              6.3.<\/span>Malfunction: \"motherboard doesn\u2019t turn on<\/span> #<\/span>
              <\/div><\/h3>

              The problem has the following symptoms: When the projector is turned on (single beep) and the lamp is on, the projector still does not display any image. Also four IR leds are OFF (indicates that computer didn\u2019t turn on)<\/p>\n

                \n
              1. try to replace the front panel (video link here<\/a>)<\/li>\n
              2. take the device to your warehouse<\/li>\n<\/ol>\n<\/div>
                \r\n\t\t\t\t\t<\/div>
                <\/div><\/div><\/div><\/div>

                6.4.<\/span>Malfunction: \"projector does not display any image while motherboard turns on<\/span> #<\/span>
                <\/div><\/h3>

                The problem has the following symptoms: When the projector is turned on (single beep) and the lamp is on, the projector still does not display any image. Also four IR Leds are ON and red led is still blinking<\/p>\n

                  \n
                1. \u00a0replace the SATA DOM (video link here<\/a>)<\/li>\n
                2. try to replace the front panel (video link here<\/a>)<\/li>\n
                3. take the device to your warehouse<\/li>\n<\/ol>\n<\/div>
                  \r\n\t\t\t\t\t<\/div>
                  <\/div><\/div><\/div><\/div>